1. Our 30-day guarantee
You may request a refund within 30 calendar days of the purchase date. This commercial guarantee applies to the digital recipe collections listed on this website unless a product page expressly provides a longer period.
2. How to request a refund
Email globalcontent.digital@gmail.com with the subject “Refund request”. Include the email address used for the purchase, the product name and, if available, your order or payment reference. This allows us to identify the transaction promptly.
3. Processing
We normally review complete requests within one business day. Approved refunds are returned to the original payment method. Banks and payment providers may take an additional 5–10 business days to display the credit.
4. Duplicate or unauthorised charges
If you believe you were charged more than once or do not recognise a transaction, contact us immediately. We will review the payment records and provide the appropriate correction or evidence.
5. Cancellation
Our current products are one-time purchases and do not renew automatically. There is therefore no subscription to cancel. A completed digital order may be refunded under the 30-day guarantee described above.
6. Access after refund
When a refund is issued, the licence to use the product ends and access links may be disabled. Any downloaded copies should be deleted.
7. Statutory rights
This policy does not limit mandatory consumer rights that apply in your country of residence.
8. Contact
Refund questions: globalcontent.digital@gmail.com
Support hours: Monday–Friday, 09:00–18:00 UK time.